Free Freight on Selected Items applies ONLY to orders shipping via ground within the contiguous U.S. (48 states). Any item shipping to Hawaii, Alaska, or Canada will be assessed freight charges after the order has been placed. We will notify you first of the additional shipping charges and will not proceed with the order without the customer's consent of the additional charges.
Even items that are not marked Free Shipping still enjoy the fact that we are in the Midwest part of the USA. That means that 95% of our customers are only 4 shipping days or LESS from us no matter where they are in the USA. That saves you money because you don't have to pay a lot for freight just because you need it faster! And we offer faster service too with no extra handling charges!
Most orders of items in stock in our warehouse placed before 12:00PM can be shipped the same day. For items that are in stock at our Springfield, MO warehouse, or items shipped direct from the manufacturer, you will receive them within 1 - 4 business days if you live in the contiguous 48 states. For orders shipping to Hawaii, Alaska, or Canada it may take between 5-7 business days for delivery.
Some items in our store are special order items and may take a little longer to receive depending on a number of different factors. Certain manufacturers do not ship direct, so a special order item may have to be brought to our warehouse before it can be shipped to you. In that situation, delivery may be within 7-10 business days. If you're unsure, give us a call first to double-check.
Faster shipping is available on all items at your expense as long as the item meets UPS guidelines for size and weight. Smaller items may ship via US Postal Service at our discretion. If for any reason you must return an item for credit, your credit will be for the item less any restocking charge, less any monies we spent sending the product to you the first time.
Please contact us for details if you have any questions. Our return policy can be found here.